FAQ

Frequently asked questions

Short, accurate answers. Anything missing? Email hello@30000.cn.

01What is 30000.cn?

30000.cn (三万主机) rents brand-new Mac mini and Mac Studio machines that we own. They run on residential broadband in Vancouver, Canada. Each machine goes to one customer only, with a macOS administrator account, accessed over SSH or remote desktop, billed monthly.

02How much does it cost to rent a Mac mini?

A Mac mini M6 with 16 GB memory and 256 GB storage is US$139 per month with no setup fee. Prepaying 3, 6 or 12 months saves 5%, 10% or 15%. The full price list is at 30000.cn/en/pricing.

03Do I get admin (sudo) access?

Yes. You receive a macOS administrator account and can install anything, enable FileVault and create users. We keep no account on the machine; if you lock yourself out, we can only power-cycle or reinstall it.

04Is it a datacenter IP?

No. Machines are connected to residential broadband in Vancouver. The IP is assigned by the ISP and is dynamic, but rarely changes; we provide a DDNS hostname so your SSH address stays the same.

05How do I connect?

SSH and macOS Screen Sharing are enabled at delivery. With admin access you can also install Tailscale, RustDesk or any remote desktop tool you prefer.

06Is it shared or virtualized?

Neither. You rent the whole physical Mac. It is not split into virtual machines and nobody else uses it during your term.

07How fast is delivery?

In-stock configurations are delivered 1–2 business days after payment. Otherwise we set the machine up within the lead time shown at checkout; if we are more than 7 days late you can get a full refund.

08How do I pay?

Through Stripe. English checkout charges in US dollars by card (Visa / Mastercard / Amex) or Apple Pay. Every payment comes with a Stripe receipt.

09Are third-party accounts included?

No. We do not provide or create accounts for any third-party service. Where the machine is located does not change your eligibility for any service; please follow each provider's terms.

10What happens when my term ends?

We email you 7 days and 1 day before the end date. Renew from your account to extend the same machine with your data intact. If you do not renew, export your data first; the disk is securely erased after the term.

Rules that matter

  • No spam, scanning, DDoS, credential stuffing, malware, or illegal content under Canadian law; the line may not be resold as a proxy or VPN.
  • Hardware faults are fixed by swapping the machine within one business day (data is not recovered — keep backups).
  • Cancel before delivery for a full refund; more than 7 days past the promised delivery date, full refund.
  • If an outage caused by us is not fixed within 48 hours, you may cancel and get a pro-rated refund.
  • Support 09:00–22:00 Pacific Time; power-cycles are handled around the clock.
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